| Willard Fire Department |
What information should I provide or have available when I dial 911?
Always remember that the emergency dispatcher is trying to determine what is needed and where it is
needed. Emergency Dispatchers will ask you what type of emergency you are having. There are three
general categories: Medical, Law Enforcement and Fire. If you tell them that you are having a medical
emergency, the dispatchers will want to know if the patient is conscious and if they are breathing. They
may also ask you about the patient's past medical history and accessibility to your home. The
dispatchers will then confirm information that is provided to them by the Computer Aided Dispatch
(CAD) and E9-1-1 system like your location, your telephone number and your name. Go Back
needed. Emergency Dispatchers will ask you what type of emergency you are having. There are three
general categories: Medical, Law Enforcement and Fire. If you tell them that you are having a medical
emergency, the dispatchers will want to know if the patient is conscious and if they are breathing. They
may also ask you about the patient's past medical history and accessibility to your home. The
dispatchers will then confirm information that is provided to them by the Computer Aided Dispatch
(CAD) and E9-1-1 system like your location, your telephone number and your name. Go Back
| Pride Perfection Professionalism |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |